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Military expert in telephone call offering information to commanders fighting on front lines. Army professional providing intel for troops in base of operations using phone
A contact center manager provides on the job training to a new CSR, demonstrating proper use of the CRM and knowledge base to improve her First-Call Resolution FCR metrics.
Person holding a smartphone with muted notification bell icon and message, call, and email alerts floating above, symbolizing do not disturb mode, focus time, or silenced notifications.
Successful teamwork conference, marketplace and payment, application and coupon, online and shopping bag, checklist and call, wallet with money flat style. Team leader with secretary
A friendly call center agent wearing a headset sits at a desk with a laptop in a bright, collaborative office. Nearby coworkers contribute to a busy, professional atmosphere.

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